From Our Family to Yours
You might not take in-home care into consideration when you envision your future or the future of your loved ones. And that’s okay. Not many people do. Sometimes you have to redefine what living at home looks like and Purple Heart is prepared to walk with you through every step of the process.
We’ve had the privilege of walking alongside many clients, assisting with all types of care, providing advice on home modifications, teaching the latest technologies and more. Our process is designed to get you the care you need and the right person to help.
Check below for detailed information on the type of at home health care services we provide!
The Purple Heart Process
1.) Care Profile and Home Assessment
We start by gathering your information and ask you questions to figure out how we can best help you. A free home assessment is scheduled to assess the environment for your loved ones and answer any questions you may have.
2.) Client Care Notes
We figure out a plan tailored to your needs and wants. We will gather information such as you and your loves ones histories, routines and preferences.
3.) Identify the Perfect Match
Allowing a stranger into your home is a big step and can be overwhelming so it's important that we find the perfect caregiver. We consider medical histories, hobbies, personalities, services desired, etc. All caregivers are screen and deeply vetted. If you have concerns, we won't hesitate to find you a new caregiver.
4.) Provide Care
Our caregivers are the faces of our company and we are so proud and thankful for them. They are dedicated to extending the quality of life of everyone they meet. We are family owned and are free from restrictions larger franchises run into. We don't just provide a service, we provide a friendship.
5.) Continuous Support
Transparency is key when it comes to caring for other people's families. Which is why we have integrated an app that allows you to see the notes that caregivers write so you're aware of the type and cost of care that was provided. We have also streamlined our billing platforms to make this experience as easy as possible.
Family/Veteran owned Home Health Care company servicing Brevard, Orange, Osceola, and Seminole counties. We don't just provide a service, we provide a friendship!
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